Eagle House Surgery

291 High Street, Ponders End, Enfield, England, EN3 4DN 86 reviews

Reviews

Recommend
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Written by a patient
30th March 2018


Very bad surgery for appointments.have to wait ages to get through on the phone.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
16th March 2018


I am working full time and I am finding the new appointment system extremely unhelpful. Finding the time to call the surgery during the working day is not easy, you have to wait a considerable time to get through and then are informed that the doctor that you need to speak to if fully booked for telephone call backs, this has happened for a second day for a second day. I have been advised to try again. The system disadvantages working patients. Being able to book on line was a much better system in my opinion. I have been trying to book an appointment for one week now.It's unbelievable.Worst surgery ever therefore i will change GP surgery as a result of this poor service You should be closed down

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a carer
15th March 2018


Tried to phone general enquiries. Was on the phone for a very, very long time. No contact was made.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a carer
15th February 2018


Sister Breda is amazing goes over and above very professional and goes out of her way to help

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
21st January 2018


Excellent service. Doctors are so caring. Receptionist are very good. Never experienced any problems.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
 

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Resources

Short link to review Eagle House Surgery: http://iwgc.net/eb9mx